Top 11 Best Order Tracking Apps for Shopify [Updated September 2022]

1. Track123 Order Tracking Upsell

• Rating – 4.9 of 5 stars (260 reviews)
• Pricing – Price: Free

Track123 App provides reliable customer tracking so you can keep customers and increase sales. Save time by not having to send countless emails asking about order status.

• Branded Shipment Tracking Page – Track your order with a branded order tracking page that’s perfectly suited to your theme. This page will display accurate delivery dates for customers.
• Perfect for Dropshipping – Integrate with 800+ carriers such as AliExpress, YunExpress, CJ Packet, 4PX & ePacket. Automatically match and hide Chinese locations.
• Email Push & Boosting Sales – Use smart-triggered notifications to keep your customers coming back to your store. This will increase sales through upsells and cross-sells on the order status page.

Verdict:

Based on customer reviews, Track123 Order Tracking Upsell seems to be a reliable and helpful tool. Customers seem pleased with the product and find it helpful in tracking their orders.

2. Parcel Panel Order Tracking

• Rating – 4.9 of 5 stars (590 reviews)
• Pricing – Free plan available. 7-day free trial. Additional charges may apply.

Parcel Panel is designed specifically for millions of Shopify merchants, driving customer loyalty and more sales. By providing a branded post-purchase experience, Parcel Panel helps merchants achieve greater success.

• Shipment Tracking & Notify – With automatic parcel tracking, you’ll always know where your shipments are and be notified if there are any problems. You can also keep track of all your orders in one go with smart shipping notifications.
• Branded Tracking Page – The impressive tracking page does all the work for you. There is no need to answer “Where is my order?”, as ParcelPanel brings customers back to your store to make more sales.
• Perfect For Dropshipping – You can easily hide Chinese Origin products from the shopping cart page.

3. 17TRACK Order Tracking & Email

• Rating – 4.9 of 5 stars (352 reviews)
• Pricing – Free plan available. Additional charges may apply.

We’ve been focused on package tracking for over 8 years, and we make sure our customers have an excellent tracking experience throughout their shopping journey. This helps sellers win more positive reviews and growth.

• Shipments Total Monitoring – 1200+ carriers are supported, including USPS, Cainiao, YunExpress, and Royal Mail. Auto-tracking and status classification make it easier to manage packages.
• Delightful Tracking Experience – You can set up a free tracking page that is customized to display your shipments, and you can also design it to have a look and feel that you want. Additionally, our redirection feature enables tracking in-store for a better user experience.
• Efficient Auto-Notification – You can receive free and unlimited emails notifying you when shipment status changes.

Verdict:

Based on customer reviews, 17TRACK Order Tracking & Email Notification is an easy-to-use application that meets the needs of both customers and store owners. It offers a secure shopping experience for customers and a clear visualisation of the logistics timeline. Although the price is a bit high, it is worth it based on the quality of the app.

4. AfterShip Order Tracking & SMS

• Rating – 4.7 of 5 stars (3530 reviews)
• Pricing – Free plan available. 7-day free trial. Additional charges may apply.

AfterShip provides a seamless post-purchase experience that drives customer loyalty and additional sales.

• Tracking Page & Order Lookup – Add your logo, links, products, Instagram feed and more to create an engaging experience that drives sales. User-friendly and no coding required.
• Boost Sales with Email & SMS – Configure different notification triggers. Use a flexible email editor to drive engagement and sales.
• Protect your shipments – Protect your shipments against loss, damage, or porch piracy with AfterShip Protection powered by InsureShield shipping insurance.

5. TrackingMore ‑ Order Tracking

• Rating – 4.8 of 5 stars (190 reviews)
• Pricing – Free plan available. 14-day free trial. Additional charges may apply.

TrackingMore helps you create a superior post-purchase experience and cross-sale solution. This helps you drive customer loyalty and increase sales.

• Automated Shipment Tracking – Get tracking information from most couriers worldwide with unmatched accuracy and speed. A place for customers to check the package status.
• Branded Tracking Page – Setup a tracking page to provide a consistent brand experience for customers. This will increase brand loyalty and drive more sales.
• Keep Your Customers Updated – Keep your customers updated via customizable delivery notifications. No longer need to answer where is my order – we will do it for you!

Verdict:

Based on customer reviews, TrackingMore ‑ Order Tracking App is a reliable and user-friendly application that is perfect for small businesses and individuals who need to keep track of their shipments. The service is available 24/7, and the team always responds quickly to any questions or issues. Additionally, the app offers a 50-month free trial which is great value for money. Overall, TrackingMore ‑ Order Tracking App is an excellent choice for anyone who needs to keep track of their shipping.

6. Omega ‑ Email & Order tracking

• Rating – 4.9 of 5 stars (125 reviews)
• Pricing – Free plan available

Omega – Order Tracking helps you answer customers’ questions concerning where their order is by collecting tracking information from nearly 300 couriers around the world on one single tracking page. Our ultimate goal is to assist you in the post-purchase experience by providing timely notification, proactively reducing mundane support inquiries, and managing shipment performance.

• Custom Branded Tracking Page – Drive customers to your shop and help them look up order status with a customized tracking page.
• Timely Shipping Notification – Be proactive in responding to customer inquiries about package status by automatically sending updates via custom email, SMS, and WhatsApp.
• Comprehensive Analytics – Use reports to make data-driven decisions based on your shipping performance, customer feedback, and satisfaction.

Verdict:

Based on customer reviews, Omega ‑ Email & Order tracking is a reliable and effective email tracking software.

7. Rush ‑ Order Tracking & Lookup

• Rating – 4.9 of 5 stars (194 reviews)
• Pricing – Free plan available. 30-day free trial.

Rush is a reliable shipment and order tracking platform that can help your business optimize delivery and increase customer retention. Our technology will help your customers track the delivery of packages, making it easy for them to make informed decisions. Make the best choice – choose a trustworthy order tracker!

• Customized Order Tracking Page – Delight your customers with a branded order tracking page and real-time package tracking of shipments. Integrate with 600+ carriers.
• Shipment Notifications & Info – Use smart-triggered notifications to send email, SMS and push notifications to customers. This will give them shipment tracking information as well as letting them know when they have reached their purchase limit. Additionally, you can reduce support tickets and workload by using smart-triggered notifications
• Detailed In-app Analytics – Our order tracker will help you improve shipping performance and upgrade your package tracking system to a new level with many reports.

Verdict:

Based on customer reviews, Rush ‑ Order Tracking & Lookup is a great app for tracking and managing orders. The app is easy to use and provides helpful information about your orders.

8. Tracktor Order Tracking

• Rating – 4.8 of 5 stars (703 reviews)
• Pricing – From $9.99/month. 14-day free trial. Additional charges may apply.

With Tracktor, you can increase customer satisfaction while lowering your support costs by turning first-time buyers into repeat shoppers.

• Real-Time Tracking – Tracktor has integrations with over 1,000 carriers around the world, so you and your customers always know where each package is.
• Streamline Support – Eliminate customer service questions about “where’s my order?” and resolve delivery issues before they have an impact on your customers.
• Critical Insights – See your in-transit packages on a map, receive delivery exception alerts, and track how long it takes your customers to receive their order.

Verdict:

Based on customer reviews, Tracktor Order Tracking is a reliable and user-friendly order tracking software.

9. ReConvert Upsell & Cross sell

• Rating – 5.0 of 5 stars (3268 reviews)
• Pricing – Free plan available. 30-day free trial. Additional charges may apply.

ReConvert is an advanced cross-selling & upselling solution for Shopify stores. With ReConvert, you can boost your revenue instantly, without spending a penny on ads.

• One Click Upsell Funnel – Welcome to more revenue. With our easy-to-use tools, you can easily create profitable one-click upsell funnels. Add checkout upsell bundles and make more money in seconds.
• Powerful Thank You Page Upsell – You can easily create thank you pages that convert quickly – add after-sale offers, customer birthdays, surveys and product upsell recommendations.
• Boost Your AOV & Checkout Flow – Use sweet upsells (OCU) at checkout to boost your AOV. And track post purchase upsell funnels to recover carts.

10. Trackr Order Tracking

• Rating – 3.9 of 5 stars (175 reviews)
• Pricing – From $9/month. 15-day free trial. Additional charges may apply.

Trackr – The parcel tracking app provides a branded experience by simply customizing the tracking order page template to match your store design.

• Real-Time Tracking – Easy track your package’s whereabouts with Trackr! This connects to popular carriers around the world, so you and your customers always know where your packages are.
• Streamline Support – Enable automated email notifications to keep your customers informed about order status. No more complaints about where their orders are!
• The Best For Dropshipping – You can easily hide Chinese origins by using our support for AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS).

11. Parcelous Order Tracking

• Rating – 4.9 of 5 stars (55 reviews)
• Pricing – Free plan available. Additional charges may apply.

Parcelous is an order tracking solution for your store that will help you reduce the time and resources you spend on customer support. Additionally, your customers will have a great experience being able to track their orders directly at your store.

• Embedded Tracking Page – Make your customers\’ orders easy to track at your own fully customized branded tracking page, reducing customer support strain.
• One-Step Set-Up – The tracking page is created automatically after installation. Simply add the link to your menu (detailed instructions are in the dashboard).
• ePacket/AliExpress Support – With 700+ carriers worldwide and carrier autodetection, you can hide the Chinese origin. This is a must-have for dropshipping stores.

Verdict:

Based on customer reviews, Parcelous Order Tracking is a reliable and user-friendly service that is worth using. Overall, customers seem to be satisfied with the service and would recommend it to others.