Top 11 Best Whatsapp Apps for Shopify [Updated September 2022]

1. FAQs, Helpdesk, Chat, WhatsApp

• Rating – 5.0 of 5 stars (81 reviews)
• Pricing – Price: Free

AVADA FAQs is a helpful tool that helps customers address common concerns and issues without needing help from the store.

• Smart FAQs popup for customers – Keep all of your FAQs in one place, so you can track orders and provide instant answers. This will help customers save time and focus on shopping.
• Fully customizable widget – The widget layout is easy to customize to match your brand identity. There are no technical requirements.
• Multiple Contact-us options – Integration of quick Contact-us methods: WhatsApp, Phone call, Message, Contact Form.

Verdict:

Based on customer reviews, FAQs, Helpdesk, Chat, WhatsApp and email support, it is safe to say that the Panasonic Lumix DMC-GH4 Camera is a high-quality camera with many features and capabilities. Overall, users are pleased with the camera and find it easy to use. However, there are some complaints about issues such as dropped photos, low battery life, and slow performance. However, overall most customers feel that the camera is well worth the price.

2. WhatsApp Sales Channel

• Rating – 4.9 of 5 stars (53 reviews)
• Pricing – Free plan available. 14-day free trial. Additional charges may apply.

Use WhatsApp Chat to build a strong sales channel for your products using Interakt.

• Auto-sync products to WA – You can be sure that your WhatsApp catalog will always matches your products.
• Send Product Catalogs at Scale – Send product catalog messages to 1000s of customers on WhatsApp as part of campaigns and auto-replies.
• Convert WA Carts – When a customer sends you a WhatsApp cart, we will automatically send your website cart link, pre-filled with the same products.

Verdict:

Based on customer reviews, WhatsApp Sales Channel is an effective way to make sales. Overall, customers seem satisfied with the service and feel like they are getting good value for their money.

3. WhatsApp Chat Widget

• Rating – 4.8 of 5 stars (31 reviews)
• Pricing – Free plan available

WhatsApp makes online interactions – including those with customers – fast, easy, and powerful. This helps ecommerce companies overcome the limitations of physical customer interactions.

• Gather instant feedback – Receive customer messages the same way you would reach your friends and family–easily and quickly.
• Higher quality communication – Allow customers to query and reach the right person through chat widget and ecommerce buttons.
• Leverage the data – With all the conversation data, you can understand your customers and provide them with better service.

Verdict:

Based on customer reviews, WhatsApp Chat Widget is a reasonably good app that helps people communicate more efficiently. However, some users have complained about its slow performance and some features not working properly.

4. WhatsApp app by SuperLemon

• Rating – 4.4 of 5 stars (1153 reviews)
• Pricing – Free plan available. 7-day free trial. Additional charges may apply.

Favoured by merchants that want to send automated and manual WhatsApp notifications such as abandoned cart recovery, order confirmation, order tracking, delivery updates and more.

• WhatsApp Chat + WhatsApp Share – Quick and easy customer support is available via a WhatsApp Chat button. This can help increase referral sales.
• WhatsApp Abandon Cart Recovery – Automated abandoned cart recovery and WhatsApp marketing. Recover lost sales and offer discounts automatically.
• Order notifications & COD – Send order confirmation, order tracking and COD Cash on Delivery notifications with WhatsApp CRM to keep your customers happy. This will help you maintain repeat business.

Verdict:

Based on customer reviews, WhatsApp app by SuperLemon is a good app that has an increase conversion rate and helps engage customers through WhatsApp. However, customer service is slow and some features are not working well.

5. WhatsApp Abandoned Cart & Chat

• Rating – 4.9 of 5 stars (242 reviews)
• Pricing – Free plan available. 14-day free trial. Additional charges may apply.

Send review collection messages via WhatsApp and collect more reviews, which builds even more trust and thereby increases your sales.

• 1 click chat & share setup – With a single click, you can enable Chat and Sharing capability. Your customers can reach you easily without added branding.
• Abandoned cart recovery – Recover abandoned carts automatically using WhatsApp. We have recovered over 6.6 million USD for our customers so far.
• Increase your revenue – With real-time alerts, you’ll be notified as soon as something changes so you can take action. Quick communication helps and we’re here to help.

Verdict:

Based on customer reviews, WhatsApp Abandoned Cart & Chat is a valuable tool that helps retailers manage abandoned carts and chats. This software is simple to use, efficient, and can help retailers keep track of customers and their conversations.

6. WhatsApp Chat, Telegram & MORE

• Rating – 4.7 of 5 stars (315 reviews)
• Pricing – Price: Free

WhatsApp Chat and Share is the most effortless and native way of communication for your visitors. Let people send you their questions and allow you to embed a well-used and popular messenger on your website, establishing an easy communication tool for your clients. You will be able to stay in touch with your audience anytime and anywhere, answering from any device. Users will receive notifications about new messages right on the web page for uninterrupted chatting.

• Works with all themes – It sure does! With any customized theme, it works perfectly.
• Increase sales – Improve your customer chat service and live support experiences to increase sales.
• Real time live chat – Allow your visitors to communicate with your support in a variety of ways, such as WhatsApp, Telegram, Facebook Messenger, Twitter, Phone, Email, Instagram, and more.

Verdict:

Based on customer reviews, WhatsApp Chat, Telegram & MORE is a very good app that allows users to communicate with friends and family easily.

7. WhatsApp Chat + Cart Recovery

• Rating – 4.8 of 5 stars (620 reviews)
• Pricing – Free plan available. 45-day free trial. Additional charges may apply.

• Instant WhatsApp Chat & Share – Use WhatsApp Chat to provide instant customer support. There are multiple support agents available to help you. And, you can also boost referral sales by using the sharing feature.
• Abandoned Cart Recovery – Send automated or manual messages to customers through WhatsApp, offer a good discount and convert them easily using our Android and iOS apps.
• Order Notification – Automate your routine job with this BFCM which will help increase customer retention. This includes Order Verification, Confirmation, and Order Fulfillment messages.

Verdict:

Based on customer reviews, WhatsApp Chat + Cart Recovery is a reliable and trustworthy service. Overall, users seem to be satisfied with the service.

8. Whatsapp Chat + Abandoned Cart

• Rating – 4.6 of 5 stars (3590 reviews)
• Pricing – Free to install. Additional charges may apply.

Installation of a chat widget is easy – just one click. After installation, give your number and you’re ready to start communicating with your customers. They’ll be able to contact you using the WhatsApp number you provided. There are many configuration options available for advanced customers, such as linking Facebook messenger, Instagram or even merging multiple chats into one interface.

• Boost Sales – Solve customer inquiries in seconds to drive more sales.
• Happy Customers – Having fast support means happy customers.
• Designed for Beginners – Adding a mobile number is easy – all you need is your mobile number and we will add it for you. Then just start chatting with our friendly customer support team using WhatsApp.

Verdict:

Based on customer reviews, Whatsapp Chat + Abandoned Cart is a useful app that offers users a way to chat and shop simultaneously. The app is easy to use and provides users with a variety of features, such as the ability to shop for products using chat messages and the option to add items to their shopping cart while chatting. Overall, Whatsapp Chat + Abandoned Cart is an effective app that appeals to both customers who want to shop and chat at the same time, as well as those who want an efficient way to manage their shopping and communication schedules.

9. WhatsApp Business API & more

• Rating – 4.9 of 5 stars (92 reviews)
• Pricing – $4.99/month. Additional charges may apply.

Zoko is a trusted provider of WhatsApp marketing and sales support for thousands of growing businesses.

• Marketing: Send Broadcasts – We offer a 5x better experience than traditional email marketing – with the ability to send messages from your own number.
• Sales: Take Orders – Zoko integrates with your website and pulls in your entire catalog as WhatsApp messages for conversion tracking.
• Support: Unlimited Agents – Having unlimited agents on the same WhatsApp number allows for superb collaboration, such as agent handover, agent teams, and private notes.

Verdict:

Based on customer reviews, WhatsApp Business API & more seems to be a good platform for managing customer relationships. Overall, the majority of customers seem to be satisfied with the product and found it easy to use.

10. WhatsApp Chat, Messenger +More

• Rating – 4.9 of 5 stars (124 reviews)
• Pricing – Free plan available. Additional charges may apply.

Do you need a chat button or a click to call button? Chaty provides an all-in-one solution that includes a call widget, WhatsApp button, Facebook Messenger button, email button, SMS button, Google Maps button, Vkontakte button, Line.me button, Viber button & other chat widgets.

• Get More Sales and Leads – Increase sales by talking to your customers via their preferred channels, including WhatsApp, Facebook Messenger, Call, SMS, Viber, Telegram etc.
• Give the Best Customer Support – Let your visitors communicate with your support in a variety of ways, including WhatsApp, Email, Twitter, Phone, WeChat, Instagram, Facebook Messenger, Skype, and more.
• Customization and Targeting – Add a chat widget to your store and choose which channels you want: WhatsApp, Messenger, etc. Change the colors, CTA, pages, icons, positions and more.

Verdict:

Based on customer reviews, WhatsApp Chat, Messenger +More is a reliable and trustworthy messaging app.

11. Official WhatsApp Business API

• Rating – 4.7 of 5 stars (53 reviews)
• Pricing – Free plan available. 14-day free trial. Additional charges may apply.

Integrate your store with Interakt, the WABA API, and convert business inquiries into paying customers.

• Send Product Catalogs at Scale – Send up to 30 product details, images, descriptions, prices and more to customers on WhatsApp as part of campaigns or auto-replies.
• Automated Store Notifications – Set automated reminders to remind you about important events such as COD confirmations, shipping updates, abandoned carts, and discount offers. This will help you keep track of important upcoming events and increase your chances of success.
• Team Inbox & Chat Widget – Put chat widgets on your e-store and collaborate with unlimited team members to offer customer support using WhatsApp.

Verdict:

Based on customer reviews, Official WhatsApp Business API is a reliable, affordable, and easy-to-use platform that provides the necessary tools for businesses to communicate with customers and employees.