Top 11 Best Faqs Apps for Shopify [Updated September 2022]

1. Easy FAQ Page, Customer FAQs

• Rating – 5.0 of 5 stars (327 reviews)
• Pricing – Free plan available

Our FAQ app is designed to make creating FAQ pages easy. It’s built with the end user in mind, which makes creating FAQ pages a breeze. Plus, reviews from other merchants prove our app is legit.

• Fully customizable themes – The app comes with four rich themes, which allows you to customize the look and feel of the app to match your store theme. Appearance is very important, after all.
• Easy to use FAQs manager – Allows you to create FAQs in a simple, seamless way which makes your life easier. You can get your FAQs page up and running within minutes.
• Online Store 2.0 support – You can create multiple FAQ pages, and also provide support for latest app block extensions as well as post-purchase FAQs on the checkout success page.

Verdict:

Based on customer reviews, Easy FAQ Page, Customer FAQs Creator appears to be a flexible and user-friendly interface that is easy to use. The customer support is very responsive and helpful, making it an ideal tool for adding product reviews into specific product pages. However, there are some minor points that could be improved, such as making their customer support more visible in the app. Overall, Easy FAQ Page is an effective and user-friendly solution for adding product reviews into your website.

2. FAQs, Helpdesk, Chat, WhatsApp

• Rating – 5.0 of 5 stars (68 reviews)
• Pricing – Price: Free

AVADA FAQs is a helpful tool that automatically addresses customers\’ common concerns and issues. This occurs without the need for store assistance.

• Smart FAQs popup for customers – Keep all of your FAQs organized in one place. Keep track of orders and provide instant answers, helping customers save time and focus on shopping.
• Fully customizable widget – The widget layout is easy to customize to match your brand\’s identity. There are no technical requirements.
• Multiple Contact-us options – You can easily integrate quick contact methods such as WhatsApp, phone call, and message into your website.

Verdict:

Based on customer reviews, FAQs, Helpdesk, Chat, WhatsApp , the overall verdict is that this app is very helpful for customers, with excellent customer service. Therefore, if you are looking for an app to help you with customer support or to create FAQs, then this is a great option to consider.

3. Live Chat,Help Center,Helpdesk

• Rating – 5.0 of 5 stars (404 reviews)
• Pricing – Price: Free

Some top Shopify stores use Willdesk to reduce their ticket response time and increase the efficiency of their customer support teams.

• HelpDesk for customer service – Manage customer support from one inbox – stop switching all day long. You can communicate with customers on Live Chat, Email, Facebook, Instagram and WhatsApp from one place.
• Turn browsers to customers – Chat with visitors, offer product recommendations, share coupons, and convert them into customers.
• Powerful help center widget – Let customers quickly and easily find out where their order is, as well as resolve any problems. We provide 24/7 live chat support so you can help them right away.

Verdict:

Based on customer reviews, Live Chat,Help Center,Helpdesk , and upgrade policy, we would rate the Willdesk App as a very good application.

4. FAQ Page & Help Center Pro

• Rating – 4.9 of 5 stars (153 reviews)
• Pricing – Free plan available. 14-day free trial.

When shopping online, customers tend to ask the same questions over and over again. This makes it difficult for the support team to help customers quickly resolve their inquiries. Additionally, it is inconvenient for customers to submit tickets every time they need simple clarifications. As a result, shoppers hesitate to make a purchase and leave the site.

• Show FAQs anywhere – Add FAQs to any page, section, product, or collection to make the user experience more convenient.
• Support Google FAQ Schema – Avoid duplicate content. FAQ results are available in all countries and languages where Google Search is available. This is good for SEO.
• 12+ Nice FAQ Page Templates – It is easy to change the FAQ page templates. You don’t need any technical skills to build a great FAQ page.

Verdict:

Based on customer reviews, FAQ Page & Help Center Pro is an effective and user-friendly app that offers great support. However, the app leaves behind files and code in theme files, which can cause conflicts with site themes. Therefore, it is recommended that users uninstall the app if they experience any problems with their website themes.

5. FREE FAQ | Help center

• Rating – 4.6 of 5 stars (57 reviews)
• Pricing – Free plan available

FaqKing helps you create modern FAQ pages for your store. The app is carefully designed to meet the needs of all users, making your life easier.

• Fully customizable FAQ – Create help center FAQs that match your theme and needs, or choose one of our responsive and themed templates.
• Multiple locations – You can create a static page that supports multiple translations and product FAQs. You can place unlimited FAQs on your product pages.
• Easy to use FAQs dashboard – Quickly create and display a FAQ within minutes using our easy to use admin dashboard. You can customize questions and answers to fit your needs.

Verdict:

Based on customer reviews, FREE FAQ | Help center software is an amazing app that can help business owners with their FAQs. The app is easy to use and the support team is responsive and helpful. If you are looking for an app that is easy to use,customizable, and has a responsive support team, then FREE FAQ | Help center software is a great option.

6. FAQ+Contact us+WhatsApp+Track

• Rating – 4.8 of 5 stars (91 reviews)
• Pricing – Price: Free

With our support automation tools, you can quickly and easily build help resources in multiple languages, track customer orders, and more. You’ll have everything you need to keep your customers happy without any coding required!

• 2-Mins to go live. NO Coding. – This app comes with pre-filled FAQs, a contact us form, order tracking, and integrations with Shopify Inbox, Tidio, Tawk.to, Messenger, WhatsApp, Pinterest.
• Automate your support – Faqprime instantly provides answers to tier-1 FAQs, like “Where is my order?” and “Can I change my order?” Faqprime also has a contact us form.
• Multi-user WhatsApp Chat – Provide quick and easy customer support service by way of WhatsApp Chat, with intelligent agent routing and a WhatsApp Share button.

Verdict:

Based on customer reviews, FAQ+Contact us+WhatsApp+Track your order Templates app is Easy to use, with great professional templates and helpful customer support. Overall, a very good app that is well worth downloading.

7. EasySlide Accordion tabs & FAQ

• Rating – 4.9 of 5 stars (244 reviews)
• Pricing – $5/month. 7-day free trial.

To improve your Store UI/UX and increase your sales, organize Products Descriptions into Accordion tabs with several sliding tabs.

• Improved layout and usability – Easily organize your long description text or page content with accordion tabs.
• Flexible tabs management – Add accordion tabs to all of your products at once, selected collections only, or just individual products.
• Multi-purpose tabs – You can easily add accordion tabs to your product description or create fancy FAQ pages with just one app.

Verdict:

Based on customer reviews, EasySlide Accordion tabs & FAQ app is an efficient, user-friendly and easy to use product that is great for creating FAQ pages and policy pages. The customer support team is excellent, quick to respond and always happy to help. Recommended!

8. Instant FAQ & Help Center

• Rating – 4.7 of 5 stars (55 reviews)
• Pricing – Price: Free

It’s hard to believe, but it’s the truth.

• Instantly build a Help Center – Quickly and easily add an unlimited number of FAQs to your website in a matter of minutes!
• Reduce support time – Quickly provide customers with the answers they are looking for and reduce support tickets.
• Works with all themes – It definitely does! You can use it with any customized themes.

Verdict:

Based on customer reviews, Instant FAQ & Help Center is a good, reliable app that is helpful for consumers. Some customers would like the app to have pre-edited FAQs, while others would like it to be easier to contact the developer. Overall, the app is good and recommended.

9. HelpCenter | FAQ Chat Helpdesk

• Rating – 4.8 of 5 stars (1282 reviews)
• Pricing – From $3.99/month. 7-day free trial.

At HelpCenter, we pride ourselves on being user-friendly and efficient when it comes to customer service. With FAQ builder, Livechat and Chatbot, HelpDesk ticketing and Tabs, we make interacting with customers more effective than ever. This is a lifesaver for every e-shop that values customer experience and its own time.

• Intuitive FAQ in 10 minutes – Create an attractive FAQ page from scratch. Give your customers a simple and easy to navigate tool to find their answers instantly.
• HelpDesk for customer service – Access all customer inquiries from the Help Center in one place – email, Live Chat, Chatbot and Facebook Messenger. This saves you time.
• Product description Tabs – Create a world-class product page with customizable tabs that include specific, shared, or static content. Choose from tabs based on your needs.

Verdict:

Based on customer reviews, HelpCenter | FAQ Chat Helpdesk is a great app that is easy to use and has helpful support. However, it is a little on the expensive side.

10. Free FAQ Page, Customer FAQ

• Rating – 4.8 of 5 stars (6 reviews)
• Pricing – Price: Free

Professional FAQ app helps merchants create a professional FAQ page quickly and easily without any coding skills. In addition, it allows you to customize the style of elements on your FAQ page to match the current theme of your website.

• Unlimited FAQ, Category – Merchant can add multiple FAQs to their store to cover every possible question. FAQs can be divided into different categories.
• Product FAQ – Insert a FAQ list to your product detail page to answer the most common customer questions. This will help increase sales conversion rates.
• Multi-language support – Merchants have the option to translate FAQs and categories into different languages, so that they can be understood by customers from all different regions.

11. FAQ Page, Helpdesk/Help Center

• Rating – 5.0 of 5 stars (108 reviews)
• Pricing – Free plan available. 14-day free trial.

GET FREE MIGRATION: We will move all of your existing FAQs from your old app to ours for FREE. (Please contact us after you install).

• Organize FAQs into Categories – Organize FAQs into categories like Shipping, Returns, Product related FAQs or more. Easily share direct links to a category list in chats..
• Add FAQs to your Product Pages – You can assign FAQs to be shown in specific product pages as an accordion or embed custom accordions anywhere. This is professional and fully customizable.
• Allow Buyers to Message You – A widget with built-in contact us options for WhatsApp/Email. You can reply to any further questions from buyers, and have quick access to FAQs.

Verdict:

Based on customer reviews, FAQ Page, Helpdesk/Help Center , and Theme Customization, Support Corner is a great app for creating a help center for your ecommerce store. It is easy to set up and use, and it has great customer service. Additionally, the app has a lot of options for customization, making it easy to create a help center that is unique to your store.