Top 10 Best Facebook Chat Apps for Shopify [Updated September 2022]

1. Facebook Chat Box ‑ Marketing

• Rating – 4.7 of 5 stars (488 reviews)
• Pricing – Price: Free

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• Connect to all your customers – connect with your customers over the world through Facebook messaging platform – it’s popular, simple and convenient.
• Customer care any time – You can support your customers at any time and anywhere, which allows you to build a professional customer care style.
• Boost sales and revenue – Build trust and a strong relationship with your customers to boost sales and profits for your business.

Verdict:

Based on customer reviews, Facebook Chat Box ‑ Marketing App is an overall good app with some bug fixes needed. The chat box feature works well and is easy to use, but the recent update has caused some problems with website updates and links not working. Customer service is prompt and helpful, though it could be improved by allowing customers to remove the guest mode.

2. Facebook Chat & Messenger

• Rating – 0.0 of 5 stars ( reviews)
• Pricing – Price: Free

Facebook Chat is a powerful customer support software that can be used by small and medium sized businesses. Installation is fast and easy, and no coding skills are required.

• Connect to all your customers – Connect with your customers over Facebook messaging platform – popular, simple, and convenient.
• Boosts Your Conversion Rate – Consumers appreciate the live chat option because it is quick and human-based. They find it helpful in solving problems.
• Easy Integration – Installation is easy – just click to install! There is no need to modify your template files.

3. Messenger ‑ Facebook Chat

• Rating – 3.1 of 5 stars (2 reviews)
• Pricing – Price: Free

Consumers appreciate the live chat option as it is quick and human-friendly. They find it helpful in solving problems.

• Live Chat with Facebook Chat – Integrate Facebook Messenger and live chat into your website to keep your customers connected any time they need it.
• Boosts Your Conversion Rate – Consumers love live chat, so give shoppers an easy way to start real-time conversations while they browse your products.
• Messenger – Responsive Design – The traffic split tool works great on desktop and mobile devices. You don’t need to know any code – just a few simple clicks to get started!

4. Automizely Email Marketing&SMS

• Rating – 4.9 of 5 stars (5220 reviews)
• Pricing – Free plan available. Additional charges may apply.

Automate Marketing is an all-in-one eCommerce marketing automation platform that empowers brands to drive leads, customer engagement, and sales using world-class sales and marketing tools. It has a single intuitive portal, which allows you to use email and SMS marketing, AI-powered product recommendations, countdown timers, and promotional bars. What’s more, all these tools are ready to be used without any technical expertise or assistance.

• 1 unified app to save effort – Replace multiple marketing apps with just one. Use email, SMS, popups, bars, recommendations & get campaign insights on a single dashboard.
• Automated flows that scale – Segment your audience and create automated flows based on customers’ shopping behavior to increase engagement. This will help you personalize emails and SMS campaigns for your most engaged customers.
• Easy-to-use, no-code tools – The drag-and-drop editor, pre-built templates, and growth toolkits let you focus on what’s important for your growth. You don’t need any tech team or expertise to use them.

Verdict:

Based on customer reviews, Automizely Email Marketing&SMS is not good for users who are looking for a long-term marketing solution. The customer support is either unreliable or nonexistent, and the monthly subscription adds up to a significant amount over time. Additionally, the app is quite basic and does not have many features available for free, which may be difficult for users who are looking for more flexibility in their marketing automation.

5. Facebook Chat Flux

• Rating – 5.0 of 5 stars (4 reviews)
• Pricing – Price: Free

Facebook Chat Flux can help you increase sales and connect with your customers.

• Boost Sales & Conversions – Enable your customers to chat with you in real time, which can increase sales and conversions.
• Know Your Customers – By understanding your customers, you can better tailor your sales messages.
• Match Your Store – Multiple chat styles let Facebook Chat Flux fit into any store.

6. Abandoned Cart Messenger Chat

• Rating – 4.7 of 5 stars (69 reviews)
• Pricing – Price: Free

CareCart’s Abandoned Cart Recovery & Facebook Chat app can help your store earn more revenue.

• Facebook chat & Messenger chat – Facebook Messenger Marketing and live chat are essential for recovering lost carts and providing customer support. They have high open rates, making them an important tool for your business.
• Abandoned Cart Recovery – Our powerful app’s automated cart & abandon order recovery feature helps you recover carts and boost revenue quickly.
• FB Messenger Marketing List – Build a Facebook Messenger marketing campaign that includes abandoned checkout and live chat list subscriptions with easy to use checkbox widget options.

Verdict:

Based on customer reviews, Abandoned Cart Messenger Chat is a good app for helping customers with chat help. It has a lot of features, and the customer service is great.

7. SALES ROCKET 40 Marketing Apps

• Rating – 4.9 of 5 stars (553 reviews)
• Pricing – From $9.99/month. 14-day free trial.

Sales Rocket is a powerful marketing tool that includes 40+ features. It’s designed to save you money on app charges while earning money with awesome features like conversion boosters, scarcity and urgency timers, lead generators & shipping bars, and more.

• REDUCE Cart Abandonment – Reduce cart abandonment by using features: Get-It-By Timer, Shipping Bar, Checkout Boost, Cart Reserved, Wheel of fortune, and Skip To Checkout.
• BOOST Conversion & Revenue – Increase sales with volume discounts, quantity breaks, tiered pricing, frequently bought together, related products, upsell & cross-sell.
• Social Media with EASE! – Showcase your store’s social proof with a shoppable Instagram feed and offer customer service using Facebook Chat in one app.

Verdict:

Based on customer reviews, SALES ROCKET 40 Marketing Apps is a great app that is perfect for online stores. The customer service is excellent and the app is very user-friendly.

8. PingMe: Messenger Live Chat +

• Rating – 4.9 of 5 stars (415 reviews)
• Pricing – Free plan available

71% of customers spend on chat apps every day, every hour. 20 billion texts are sent in Facebook Messenger daily.

• All in one: Messenger and more – You can integrate Facebook Messenger, Instagram, and WhatsApp live chat into your store to manage all chats in one place. This gives you an insightful dashboard to oversee your customer interactions.
• Fast and Easy Setup – Set up Messenger chat in a minute. It’s an icon that doesn’t redirect you to your Facebook page – perfect for real-time support.
• Turn your chat into revenue – Keep conversions going across platforms – Store, Facebook, and Instagram – with one easy retargeting campaign. Store your customer data in one place, and get quick customer help across all platforms with chat storage.

Verdict:

Based on customer reviews, PingMe: Messenger Live Chat + App is a convenient and easy-to-use Facebook Messenger app that is responsive to customer needs. However, there are occasional bugs and the system arbitrarily selects a facebook page to connect to the store, which can be frustrating. Overall, the app offers good value for money.

9. Live Chat & AI Chatbot (Easy)

• Rating – 0.0 of 5 stars ( reviews)
• Pricing – Free plan available. 30-day free trial.

Talkvisor helps manage the entire customer journey by providing differentiated customer service. This will help boost sales by providing more accurate information about what customers are doing (page clicks, cart adds, shipping information, and order information) and sending a personalized message in response.

• All-in-one app for busy people – The traffic management tools included with our platform include a built-in AI chatbot, live chat, email, Facebook Messenger, email marketing, abandoned cart recovery, customer reviews, analytics, and more!
• Quality Retention Marketing – Stop sending the same templates and bring your customers back with human-like AI generated replies & guided outreach strategies..
• Fast Growing App – There’s a new industry-leading AI technology available on the app market. We would love to get feedback from you via our support system, and offer you a free paid plan coupon!

10. Facebook Chat | Messenger Chat

• Rating – 0.0 of 5 stars ( reviews)
• Pricing – $5.99/month. 7-day free trial.

With the help of Elfsight Shopify Facebook Chat, you will open up a way for people to contact you quickly and easily. One of your favorite messaging apps will become a useful communication tool for clients to send questions, requests, inquiries and more. You can answer them on the go, wherever you are.

• Boost client service quality – Quick communication and responsive customer service will leave customers more satisfied with your service.
• Lift sales via consulting – Providing valuable information about your offers and helping customers make informed choices will increase the number of sales.
• Generate more leads – You will receive chat-start triggers and a welcome message that will help initiate more chats and turn website visitors into leads.