Top 10 Best Return Apps for Shopify [Updated September 2022]

Shopify is one of the most popular eCommerce platforms out there and for good reason. It’s easy to use, has a ton of features, and is very scalable. But once you set up your Shopify store, you need to find the best apps to really make it work for you. So we’ve done the legwork and shortlisted the best Return apps for Shopify to help you get started.

Also check: Top 10 Best Free Email Marketing Apps for Shopify

Best Shopify Return Apps Of 2022

With so many apps out there, it can be tough to know which ones are the best. So here’s a list of the best Shopify Return apps to help you grow and scale your business more efficiently. Each of these apps has its own unique set of features and benefits, so be sure to read through the descriptions and our take based on the user reviews carefully to find the Shopify app that’s right for you.

1. AfterShip Returns Center

AfterShip Returns Center - Return Label, Store Credit, Exchange, Return Policy, Refunds'
  • Rating – 4.6 of 5 stars (1787 reviews)
  • Pricing – Free plan available

You can submit customer returns requests in just a few clicks by entering the order number and email instead of sending you an email.

  • Automate Returns & Exchanges – Allow customers to return or exchange products through a branded returns portal. This can expedite return shipping by popular couriers like UPS and USPS.
  • Send Proactive Return Updates – Reduce customer inquiries and anxiety by sending timely return and refund status notifications via email. This will boost trust and encourage repeat sales.
  • Return Labels & Flexible Rules – Set smart return rules to recapture revenue and save costs. Generate discounted USPS prepaid return labels with Postmen shipper accounts, or use automated return tracking software.

2. Return Prime: Order Returns

Return Prime: Order Returns - Returns centre with refund, exchanges to avoid shipping loop'
  • Rating – 5.0 of 5 stars (236 reviews)
  • Pricing – Free plan available. Additional charges may apply.

Prime helps you manage all your returns, exchanges, and refunds in one place. You can send return labels and refund customers instantly via Gift card, discount code or to their cards.

  • Multiple Logistics Integration – Send labels to customers automatically, track shipment, and know when it reaches the back warehouse. Connect your logistic account to generate and send labels instantly.
  • Instant Support with Live Chat – Get your testing setup done in minutes with the help of our super active live chat support. Install and ping us to get started.
  • Customise & Translate Flow – Configure different policies for returns and exchanges. Offer only returns or exchanges, translate customer journey, and restrict return on products.

Verdict:

Based on customer reviews, Return Prime: Order Returns is a reliable and efficient return service that provides customers with a quality experience.

3. Return & Exchange Portal

Return & Exchange Portal - Manage Returns, Exchanges, Refunds, Return Labels & Credits'
  • Rating – 5.0 of 5 stars (199 reviews)
  • Pricing – From $17/month. 14-day free trial. Additional charges may apply.

With ReturnGOs Returns & Exchange Portal, you can automatically process refunds for your customers without any extra work. You can also offer them product exchanges and store credit as an alternative to refunds.

  • Automate Returns Management – With a branded self-service return portal, you can easily manage and track returns and exchange requests.
  • Exchanges & Store Credit – With our product exchange solution, you can turn refunds and returns into store credit or product exchanges. This is integrated directly into your store.
  • Generate Return Labels – automate the process of creating return shipping labels and processing through supported shipping carriers, such as Shippo, Shipstation, USPS, and more.

Verdict:

Based on customer reviews, Return & Exchange Portal is a reliable and trustworthy online store. Its products are of high quality and its customer service is excellent.

4. Sorted Returns Center

Sorted Returns Center - Automated Returns, Labels, Branded Portal, Refunds & Exchanges'
  • Rating – 4.6 of 5 stars (415 reviews)
  • Pricing – Free plan available. 14-day free trial.

About Sorted Returns Center: Sorted Returns Center is a tool that allows you to see which ads are performing the best. You can also use it to determine when you have enough data for a conclusive winner.

  • Return Labels – Have your customers receive USPS, Collect+ or InPost labels automatically and benefit from lower shipping rates.
  • Branded Returns Portal – Let your customers request returns in seconds from a self-service portal, all in your branding.
  • Refunds & Exchanges – Streamline your refund process and have the order for exchanges automatically created.

5. FlexReturn Return Center

FlexReturn Return Center - Smart order return app to automate and manage customer returns'
  • Rating – 4.9 of 5 stars (63 reviews)
  • Pricing – Free plan available. Additional charges may apply.

With ReturnSmart, you can set up smart return rules that automatically present the best return resolutions that suit your customers’ preferences. The return admin backend simplifies and streamlines the return management process, saving you time and effort. Automatic return approval and shipping label generation free you from tedious manual work.

  • Self-service Return Portal – Customers can easily get their returns processed through easy steps. Customizable return portal and branding. You can set up your own return policy, reasons, resolutions.
  • Smart Rules and Return labels – Configure rules to determine how much money your customers are allowed to return. Connect to major carriers to have labels printed automatically.
  • Notifications and Messages – Customers are notified by email upon each step of the return process. You can communicate with them by messaging in any return.

Verdict:

Based on customer reviews, FlexReturn Return Center is a reliable and trustworthy company that provides great customer service.

6. Returnly Returns & Exchanges

Returnly Returns & Exchanges - Automated returns, exchanges, gift returns & more'
  • Rating – 4.6 of 5 stars (164 reviews)
  • Pricing – $149/month. 14-day free trial. Additional charges may apply.

With the Returnly App, you get everything you need to automate and manage returns, exchanges, gift returns and more. Returnly integrates with your Shopify orders, so you can power your own self-serve Returns Center. Set your policy and control your brand–then start processing returns giving you time back in the day.

  • Automated returns & exchanges – Customers can start a return or exchange at any time with automated labels and exchange processing. This is fast for customers, and helps you to stay organized for your team.
  • Gift exchanges customers love – Allow recipients of gifts to request a gift card or exchange without needing to contact the gift giver or customer service.
  • Advanced return solutions – See which services offer exceptional returns, print QR codes worldwide, process international payments, manage brand identity, and conduct CSAT surveys to help you grow.

7. easyReturns ‑ Return App

easyReturns  Return App - Simplifies your Return-Process, for You and your Customers!'
  • Rating – 5.0 of 5 stars (15 reviews)
  • Pricing – Free plan available. Additional charges may apply.

easyReturns makes it easy for your customers to submit returns. easyReturns provides a public returns portal – aReturns.com – for this purpose.

  • Control & Automation – Keep track of all returns so you don’t have to waste time processing them manually. You can do this automatically or on your own.
  • Statistik & Reports – Screen your returns by finding out which products are returned most frequently and for what reason. This will help you identify areas of your business where you need to improve customer retention.
  • Returns-Portal – Customers register their return request themselves, saving both you and your customers time. This also builds trust between you and your customers.

Verdict:

Based on customer reviews, easyReturns ‑ Return App is a great app that helps customers with returns and refunds. It is easy to use and helps customers track their returns and refunds.

8. Narvar Returns & Exchanges

Narvar Returns & Exchanges - Turn Up to 60% of Your Returns Into Exchanges'
  • Rating – 4.5 of 5 stars (11 reviews)
  • Pricing – Free to install. Additional charges may apply.

Returns & Exchanges can be done without the high cost of time, money, and development. This allows you to focus on your brand, not your tech stack.

  • Built for consumer convenience – Consumers return items on their own terms. You can provide options to return by mail, to a nearby store, or to 200,000+ carrier and partner locations.
  • Create tailored return rules – Create highly granular returns flows, policies, and fees for different products or customer segments to offer a unique experience.
  • Offer easy exchanges – Keep revenue and reduce reverse logistics and inventory markdown costs by converting returns into exchanges.

Verdict:

Based on customer reviews, Narvar Returns & Exchanges is a reputable company that provides quality products and services.

9. ReturnZap ‑ Returns Management

ReturnZap  Returns Management - Manage returns, create labels, self serve portal, rules & more'
  • Rating – 4.9 of 5 stars (21 reviews)
  • Pricing – Free plan available. 14-day free trial.

Returns are a necessary part of running an online business. But they don’t have to be painful. ReturnZap gives you the tools to provide a great customer returns experience, build repeat business, and create customers for life.

  • Self-Service Returns Portal – Embed a returns portal on your shop so customers can initiate returns without contacting support.
  • Returns Management Dashboard – Keep track of all your returns, send updates to customers, and collaborate with your team from one central location.
  • Multiple Shipping Options – You can easily create labels for your customers, with the flexibility to customize them for each carrier. Plus, we have support for both prepaid and customer-paid labels.

Verdict:

Based on customer reviews, ReturnZap ‑ Returns Management Software is a reliable and user-friendly tool that can help you manage your returns process easily. The software is easy to use and integrates well with other business software, making it a valuable asset for businesses of all sizes.

10. Loop Returns & Exchanges

Loop Returns & Exchanges - Manage returns, exchanges, return labels, store credit & more!'
  • Rating – 4.5 of 5 stars (15 reviews)
  • Pricing – Free plan available. Additional charges may apply.

Loop helps you retain customers through one of the most delicate interactions they’ll have with your brand: online returns. Our software is designed for growing Shopify and Shopify Plus stores.

  • Exchange for anything – Loop’s exchange portal drives more retained revenue, more repeat purchases, more positive reviews and fewer refunds.
  • Automate your return policy – Take back your time: our branded returns portal handles return requests with the automation you specify.
  • Simplify return shipping – Connect your Shopify store to the physical world, so you can easily return products to warehouses, vendors, donation centers, and repair centers.

Verdict:

Based on customer reviews, Loop Returns & Exchanges is a trusted and reputable return service. The company provides a convenient and easy-to-use return process, and its customer service is top- notch. Overall, Loop Returns & Exchanges is a great choice for those looking for a reliable return service.

Next steps

There you have it! The best Shopify return apps to help take your business to the next level. No matter what your budget is or what type of business you have, there’s an app on this list that can help you improve and scale your business. And since most of these Return apps for Shopify have a free trial, you can spend a while to try some of the ones you like best before finalizing one one! So what are you waiting for? Get started today and see the results for yourself! And don’t forget to keep an eye on for more Shopify app reviews

Want to get your app listed? If you have built a Shopify app that fits the list, see one missing from here, let us know. Drop us an email on [email protected] with the subject "Collaboration request" and we'll get back to you as soon as possible.

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Ray Ferrell
Ray Ferrell

Ray is a SaaS marketer and writer by profession. He enjoys exploring the latest technology on the market. With this blog, he expresses his love for the newest software products on the market. Join him on the journey in exploring the SaaS markets.

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